Navient Reviews
Updated Jan 13, 2021
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Full-time, Part-time
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Job Status (2)
- Current Employees
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- - Philadelphia, PA Area
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Recommend to a Friend
Approve of CEO
John (Jack) F. Remondi
154 Ratings
Pros
"Great bonus opportunity , good pay" (in 26 reviews)
"Good benefits, management cares about employees" (in 21 reviews)
Cons
"Very competitive workplace, sometimes hard to achieve a work-life balance" (in 11 reviews)
"You'll spend all day getting yelled at and upper management just sees you as a warm body in a seat" (in 10 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
"Great place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Navient full-time for more than 5 years
Pros
Benefits, Commission, Coworkers, Management, Training
Cons
Scripted, robotic, overtime, work weekends, angry customers
Continue reading"Great perks and very positive work culture"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Navient full-time for more than a year
Pros
Positive work culture and room to grow
Cons
none that I can think
- COVID-19Helpful (1)
"Love them"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Navient part-time
Pros
Work from home schedule is amazing and the hours are long and it is at least 16/ hour
Cons
a little unorganized but thats ok i love love love them in the mist of this covid 19 scare i have been able to maintain my bills
"Great for SAHM"
RecommendsPositive OutlookI have been working at Navient part-time for less than a year
Pros
Helpful team members, easy to get help
Cons
Clarity of job requirements , but emails are suffice
"Great place"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsApproves of CEOI worked at Navient full-time
Pros
Hours, pay, benefits, environment and coworkers
Cons
None that I can think of
"Good pay but at what cost"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Navient full-time for less than a year
Pros
Good pay and incentive for bonus
Cons
Extremely strict work environment when it comes to everything really, not worth it
"Decent"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Navient full-time
Pros
Wages, monthly bonuses, contest prizes, hours are good
Cons
Very competitive workplace, sometimes hard to achieve a work-life balance. Managers frown upon you taking weekends off because you are ranked based on account resolves, but weekends are not typically required.
"Overall great place to work for with great benefits and good pay. It gets a little repetitive after a while though."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo opinion of CEOI have been working at Navient full-time
Pros
Good pay Good benefits Bonus potential Paid training Nice environment
Cons
Repetitive Lots of sitting High pressure to succeed
"Excellent job great pay"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
I have been working at Navient part-time for less than a year
Pros
Opportunity to gain more hours
Cons
None to my knowledge at this time
"Bad"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at Navient full-time
Pros
Decent pay,good hours a few cool people
Cons
Disrespectful, ignorant, threw medical and daughter in my Face
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