Navient interview questions
Easy interview difficulty
Mostly positive interview experience
How others got an interview
- 8%RecruiterRecruiter
- 5%Employee ReferralEmployee Referral
- 5%In PersonIn Person
Interview search
77 interviews
Navient interviews FAQs
- Glassdoor users rated their interview experience at Navient as 60.3% positive with a difficulty rating score of 2.31 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Resolution Specialist and Medical Billing Specialist rated their interviews as the hardest, whereas interviews for Agent and Collection Specialist roles were rated as the easiest.
- The hiring process at Navient takes an average of 12 days when considering 75 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Agent had the quickest hiring process (on average 1 day), whereas Senior Administrative Assistant - Legal roles had the slowest hiring process (on average 35 days).
- Common stages of the interview process at Navient according to 75 Glassdoor interviews include:
Phone interview: 17%
Drug test: 17%
Skills test: 17%
Background check: 15%
One on one interview: 14%
Group panel interview: 6%
Personality test: 5%
Presentation: 5%
Other: 2%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(122) ;
- Customer Service Representative (CSR)(28) ;
- Collector(23) ;
- Collections Specialist(21) ;
- Customer Care Specialist(17) ;
- Customer Resolution Specialist(13) ;
- Loan Servicing Specialist(13) ;
- Supervisor(12) ;
- Covid-19 Contact Tracer(11) ;
- Debt Collector(11) ;
- Collector I(10) ;
- Manager(10) ;
- Bilingual Customer Service Representative(9) ;
- Call Center Representative(9) ;
- Team Lead(9) .
