Untruthfulness company - Customer Service Representative Navient Employee Review

2.0
Oct 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired with them

Cons

The company is lying to their employees, I worked with them for 10 months for the ACP and LL customer rep role. when they do the hiring process they told us this position is temporary for a year. After the 2 weeks of training they announced us ( the new hired) that now the position is permenant but before we can get any benefit we must have a year of employment. I was good with that until I see that they are still hiring for the position but still post it has temporary for 1 year. Then I know this company doesn't want to provide any benefit to their employees reason why they post the job has a temporary position. The worst thing they start firing the employees that going to have almost a year of employment to prevent giving them some benefits. This a government position and the gov provide a good employment benefits.

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5.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

4.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work Liked coworkers Good cafeteria

Cons

Very low pay Long hours

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