It’s okay - Customer Service Representative Navient Employee Review

3.0
Nov 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits average call volume

Cons

Watch those call times they don’t play !

Explore other reviews about Navient

5.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

4.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work Liked coworkers Good cafeteria

Cons

Very low pay Long hours

See reviews by: Helpful|Rating|Date|All