Run Away - Collections Specialist Navient Employee Review

1.0
Feb 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote Work, equipment is provided

Cons

Everything, it’s not worth what they pay. They harass you if you don’t have your camera on (I did. IT confirmed it. But it was my fault it wasn’t showing up). You have so little time to learn anything. The system is slow, you can do anything (like you couldn’t screenshot, start-shutdown was blocked). After I left, they have been harassing me to return my equipment despite evidence I packed everything in the box, and that the tracking says it was delivered back to them.

Explore other reviews about Navient

5.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, culture and benefits. 5% 401k match. Christmas bonus plus annual raise and bonus.

Cons

Company leadership and direction of the business was not stable. They branched out to other areas which costs them to lay off most of the company.

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