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      Navient

      Engaged Employer

      Navient reviews

      Customer service representative - Customer Service Representative (CSR) Navient Employee Review

      1.0
      Mar 15, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      You’re replaceable no matter how good you are

      Cons

      Everything, micromanaging, not enough training, you’re fired without even knowing it .

      Explore other reviews about Navient

      5.0
      Jul 3, 2025
      Internal auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance and hybrid

      Cons

      Restructure of organization and services

      4.0
      May 24, 2026
      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy work Liked coworkers Good cafeteria

      Cons

      Very low pay Long hours

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