Customer service representative - Customer Service Representative (CSR) Navient Employee Review

1.0
Mar 15, 2024
Recommend
CEO approval
Business Outlook

Pros

You’re replaceable no matter how good you are

Cons

Everything, micromanaging, not enough training, you’re fired without even knowing it .

Explore other reviews about Navient

5.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people. Worklife balance is also good

Cons

Pay is not the best

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