Declining - Anonymous- Salaried Staff Navient Employee Review

3.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Great middle management, great benefits such as generous PTO, 5% 401K matching, low premiums for health insurance. In addition, most of the company is 100% work from home.

Cons

Since the new CEO took over in a hostile takeover, the company has been declining. Navient made the decision to outsource its student loan processing and to sell off all of the other lines of business besides student loans. The old CEO was trying to diversify because Navient has a severely shrinking student loan portfolio which will not be around in ten years. Basically, management is managing a severely shrinking business and there will be a lot of job loss over the next years. The business outlook is extremely poor.

Explore other reviews about Navient

5.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

4.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work Liked coworkers Good cafeteria

Cons

Very low pay Long hours

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