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      Navient

      Engaged Employer

      Navient reviews

      My time at navient - Customer Service Representative Navient Employee Review

      3.0
      Apr 29, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team Leaders are great they are very supportive and try to be fair with everyone.

      Cons

      Managment is not good at all , through the day management would come in our teams chat to remind us that we should not be having callers on hold or that we should be going to the bathroom.

      Explore other reviews about Navient

      5.0
      Jul 3, 2025
      Internal auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance and hybrid

      Cons

      Restructure of organization and services

      4.0
      May 24, 2026
      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy work Liked coworkers Good cafeteria

      Cons

      Very low pay Long hours

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