Good for a few years. - Customer Service Representative Navient Employee Review

3.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work Work/life balance Decent benefits

Cons

Rules are applied unfairly. I experienced being put down by manager in front of the whole team.

Explore other reviews about Navient

5.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

4.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work Liked coworkers Good cafeteria

Cons

Very low pay Long hours

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