Good for resume experience, that's about all. - Customer Care Neiman Marcus Employee Review

2.0
Aug 12, 2010
Recommend
CEO approval
Business Outlook

Pros

30/30 days are good for X-mas shopping and cheap Ralph Lauren towels. Christmas Book celebrations are always fun (even though you only get 15 minutes to enjoy it). Reputable company to put down on your resume to get to better paying call centers.

Cons

You will get hired as 35-40 flex full time. You may get scheduled only 16 hours and sent home early every day and end up with 10 hours at the end of a week. Driving to work only to get sent home 1 hour later sucks. The pay is lower than most of the call centers around NMD. They pry into your every second you want off of work. Micromanage is the key word in this place. (I've seen someone get fired for going to the bathroom "too much.") Management shows HARDCORE favoritism to the tail-wagging sheep who fall in line, even if they suck at their job and are general jerks. Best way to move up here is to suck up and be fakefriendly to someone with a mediocre amt of power.

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5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

* If you have an amazing team and management the day goes by fast. * Commission. * Easy to rely on foot traffic to meet goals. * If you ask for growth, they set thing ups that align with what you want, you just need to ask.

Cons

* If its slow, its SLOW. * There can be drama, it just depends on the department you're in.

3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay, good retired tech/fashion prop sales, hour long lunches

Cons

terrible work environment with whole bunch of eating disorder talk and projection at models (even from some management), management makes everyone stay until 4:30 even when all the minimum work requirement (and oftentimes more) is done, they will write you up for something extremely small then dismiss a big thing from another employee, terrible communication between managers therefore terrible communication to employees, employees get publicly ridiculed when they're just asking questions even amidst the terrible communication issues that are already there,

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