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      Neiman Marcus

      Part of Neiman Marcus Group

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      Neiman Marcus reviews

      It really does roll downhill - Customer Service Lead Neiman Marcus Employee Review

      4.0
      Dec 28, 2015
      Customer service lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours, teamwork, break room in store, meet new friends, ability to be promoted (takes awhile), upper-level management (the ones who work in the offices) shows concern

      Cons

      No one takes the blame for their wrong, some managers do have favorites, customers can be a pain, long holiday hours, can get busy and hectic, lack of communication

      Explore other reviews about Neiman Marcus

      5.0
      Mar 4, 2026
      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      * If you have an amazing team and management the day goes by fast. * Commission. * Easy to rely on foot traffic to meet goals. * If you ask for growth, they set thing ups that align with what you want, you just need to ask.

      Cons

      * If its slow, its SLOW. * There can be drama, it just depends on the department you're in.

      4.0
      Jul 6, 2026
      Beauty concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gratis, management worked with you, loved having the time around so many cool products, great energy on our team.

      Cons

      It closed, some people were super sharky, once Saks took over it changed everything…

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