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      NiSource

      Engaged Employer

      NiSource reviews

      Misery loves company - Customer Service Representative NiSource Employee Review

      1.0
      Jun 25, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits are nice.

      Cons

      Everything about the job!!! It's miserable work. You get paid to get screamed at for 8-10 hours a day. Always short staffed and no one ever knows the answer.

      Explore other reviews about NiSource

      5.0
      May 23, 2026
      Regulatory intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture and managers

      Cons

      Outdated systems and computer softwares

      3.0
      Jun 4, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better pay than most companies in NWI

      Cons

      Leadership turnover every so many years

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