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NiSource Reviews
Updated Oct 4, 2022
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Found 270 of over 299 reviews
47% Recommend to a Friend
46% Approve of CEO
Found 270 of over 299 reviews
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- COVID-19 Related
- Highest Rating
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- Oldest First
Recommend to a Friend
Approve of CEO
Joseph Hamrock
109 Ratings
Top Review Highlights by Sentiment
Pros
Cons
- "Management was brought in that discouraged relationships with other departments and the focus was strict to bureaucratic processes and task lists." (in 14 reviews)
- "Upper management protects their own people and ignores and even encourages this behaviour as a way of forcing those they dont want out." (in 6 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of NiSource and is not affected by filters.
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- Current Employee★★★★★
Pros
Great place to work. Lots of field work and lots of office work. Wide range of skills from drafting to design and management.
Cons
There are no cons here!
Continue reading - Current Employee★★★★★
Pros
Work life balance and continuous learning
Cons
Nothing to share so far
- Current Employee, more than 10 years★★★★★
Pros
Flexibility and working from home.
Cons
Sometimes we do not have enough help to get all the work done.
Continue reading - Current Employee★★★★★
Pros
Long term roles may people stay entire career
Cons
Change is a constant factor.
- Current Employee, less than 1 year★★★★★
A nice company
Sep 13, 2022 - Customer Service Representative (CSR)RecommendCEO ApprovalBusiness OutlookPros
great people; work from home; opportunity for advancement; great vacation time
Cons
the pay is not keeping up with inflation
- Current Employee★★★★★
New CEO - Pre Pandemic Thinking and Management
Sep 17, 2022 - Customer Experience in Columbus, OHRecommendCEO ApprovalBusiness OutlookPros
Health Benefits Co-workers Dept Team Management Before 09-13-22 would go in 1 a month to office
Cons
Manditory Tue and Wed work in office Outsourcing to TCS in India (HR, Billing, etc) Executives do not want to listen No straight answers to "WHY" going back to office... contradictory to keeping employees safe
Continue reading - Current Employee★★★★★
Pros
Flexibility, pay/benefits, great people, very accessible leaders
Cons
At times it feels like there are areas where things are done because thats how they've done them for so long, but improvement and desire to improve are visible
- Current Employee, more than 10 years★★★★★
Pros
Good team. Good immediate leader.
Cons
Terrible CEO. Executives are completely disconnected for the employees. Nepotism is awful especially with the new CEO Lloyd. The company has no money but he continues to hire his friends from Duke. Safety used to be a priority but that’s gone to the back burner so the Execs can fill their pockets.
Continue reading - Former Employee★★★★★
Pros
Good people, benefits, healthcare, 401k match and bonuses.
Cons
Many reorganizations and changes often negatively impacting people.
Continue reading - Former Employee, more than 10 years★★★★★
Lacking confidence in new senior leadership
Aug 29, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Great group of smart knowledgeable employees
Cons
Removing virtual working option Poor communication Low salary
Continue reading
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NiSource Reviews FAQs
NiSource has an overall rating of 3.2 out of 5, based on over 299 reviews left anonymously by employees. 47% of employees would recommend working at NiSource to a friend and 40% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.
47% of NiSource employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated NiSource 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at NiSource to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.
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