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      NiSource

      Engaged Employer

      NiSource reviews

      Don’t have an emergency - Customer Service Representative NiSource Employee Review

      3.0
      Oct 23, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is decent. Work from home a +

      Cons

      No empathy for you when you have an emergency.

      Explore other reviews about NiSource

      5.0
      Apr 3, 2026
      Lead, category specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay & people are great

      Cons

      Need more stringent work instructions/ policy

      3.0
      Jun 4, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better pay than most companies in NWI

      Cons

      Leadership turnover every so many years

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