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      NiSource

      Engaged Employer

      NiSource reviews

      Old system lots of knowledge pay low - At Home Cust Service Representative NiSource Employee Review

      2.0
      Jul 14, 2024
      At home cust service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock purchase plan discount 401k

      Cons

      Back to back calls Old dos system black red green screen A lot of scripts rules Management never talks to you unless you don’t take enough calls or use scripting incorrectly

      Explore other reviews about NiSource

      5.0
      May 23, 2026
      Regulatory intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture and managers

      Cons

      Outdated systems and computer softwares

      3.0
      Jun 4, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better pay than most companies in NWI

      Cons

      Leadership turnover every so many years

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