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      NiSource

      Engaged Employer

      NiSource reviews

      Great benefits - Customer Service Representative (CSR) NiSource Employee Review

      5.0
      Mar 8, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, decent schedule, great starting pay and benefits

      Cons

      Training is lengthy, but only touches the tip of the iceberg, field communication needs streamlined, tools being utilized are somewhat outdated

      Explore other reviews about NiSource

      5.0
      May 23, 2026
      Regulatory intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture and managers

      Cons

      Outdated systems and computer softwares

      3.0
      Jun 4, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better pay than most companies in NWI

      Cons

      Leadership turnover every so many years

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