Applicant Support Team, Human Resources - Applicant Support Team Member, Human Resources Nordstrom Employee Review

4.0
Jan 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Nordstrom is an extremely strong company, I am passionate about the foundation of excellent customer service we institute, there are many opportunities within the company

Cons

It is not clear which positions will help me be promoted through the company, low pay in my current position (been with the company for 3+ years now), wish we offered more flexibility of hours for my current position (i.e. 10 hour days, 4 days per week with a 3 day weekend would be ideal)

Explore other reviews about Nordstrom

5.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team leaders Lots of opportunities and challenge Kind and helpful coworkers

Cons

Some technologies are not the industry standard

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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