Centralize Business Office Charlotte, NC - Anonymous employee Novant Health Employee Review

1.0
Feb 28, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros when it comes to the CBO

Cons

I am a great employee. I mind my own business, go in everyday and do my job well above expectations for my role. Within my first week there, I realized what a dysfunctional office the CBO is. Management is the worst I have ever seen. Their attitude is if you have a problem, then go find a job somewhere else. Terrible, terrible employees seem to do what they want (which is do the minimum that's expected, and make critical errors which have caused practices to lose unbelievable amounts of money, steal from other employees, as well as various charitable events that take place, bully coworkers, and abuse benefits offered by the company. If anyone goes to senior management with any issue regarding these bullies, they're told that if the issue is addressed, then they'll have to deal with the retaliation from the other employee. Management shows clear favortism to the employees causing the company to lose money. They allow these employees to lie and cheat on a daily basis, and are never told no. Meanwhile, hardworking employees that do their job, are regularly fired for ridiculous reasons, which are often based on lies. The majority of employees in the building are actively looking for jobs elsewhere. Any concerns voiced to the CEO Carl Armato, are ignored. He visits the office maybe once a year. HR on site? A joke. The office gives a whole new meaning to the definition of hostile work environment.

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5.0
Jun 4, 2026
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CEO approval
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Pros

good morale and overall sense of belonging

Cons

fast paced and poor management at times

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Novant Health Response
3w
Thank you for sharing your experience. We’re glad to hear you’ve found a strong sense of belonging and positive team morale during your time with us. Creating an environment where team members feel connected and supported is important to the work we do. We also appreciate your feedback regarding leadership. Insights from team members help inform our ongoing efforts to strengthen leadership development and support teams in fast-paced healthcare environments. Thank you for all you do to provide remarkable care to our patients and communities.
5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for Novant has been the best experience. I moved back into leadership after years of having stepped back from leadership due to burnout and frustration. Novant invests more than any company I have seen in both frontline and leader development, with cohesive messaging about priorities. I truly enjoy the teams I work with.

Cons

IT was moved to overseas a few years back. They back-pedaled on this and moved some aspects back to domestic coverage, but overall, I can't see where this improves operational efficiency despite surface level savings.

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