Novant Health Reviews
73% would recommend to a friend
(1885 total reviews)
Carl Armato
69% approve of CEO
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Found 1,885 of over 2K reviews
Updated Nov 30, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Shortly after this our manager and director engaged in power struggles and each openly and unprofessionally talking about each other to coworkers on the floor." (in 32 reviews)
- "Management blatantly shows favoritism towards some employees and constantly criticizes others." (in 19 reviews)
Ratings by Demographics
This rating reflects the overall rating of Novant Health and is not affected by filters.
- 5.0FEATURED REVIEWMay 25, 2023Registered NurseCurrent Employee, more than 8 years
Pros
I started worked at Novant 10 years ago, and I have worked in 3 different units over those 10 years. I have had the chance to try different things and grow with the company. I have been able to move shifts to make my job work for my life, helping to balance my home/kids, work, and starting back to school to get my advance nursing degree. I have worked with great managers who do listen and help work out schedules and workload. I also take part with the Business Resources Groups which has helped to network and expand my reach within the system. Not everyday is perfect, but overall I have loved working here.
Cons
Most bedside nursing units don't offer enough ancillary staff. As a staff nurse you are often answering phones, call bells, handing out meal trays, etc. I have also experienced personal safety issues with patients, but I don't blame the workplace for patient/family violence-that is the nature of the job I suppose (although NOT acceptable).
2
Novant Health Response6moThank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and want to thank you for your commitment to our remarkable team. We are actively working to support hiring needs throughout the organization. If you’d like to provide further feedback please email AskHR@novanthealth.org
- 5.0Sep 28, 2023RN Clinical SupervisorCurrent Employee, more than 3 yearsHuntersville, NC
Pros
Employees treated with respect. Opportunities for advancement. Base salary and bonuses are in line with competitors
Cons
None to complain of at this time
Novant Health Response2moThank you for taking the time to write a review! We appreciate your input and are so grateful for your commitment to our remarkable team. Please submit any additional feedback to AskHR@novanthealth.org
- 4.0Nov 28, 2023Payment Research SpecialistFormer Employee
Pros
Amazing benefits for employees, as expected of a medical group. Generous PTO, though it is used for all work absences.
Cons
Work is monotonous, and constant changes in the health insurance industry will affect your productivity. Felt there was very little room for growth, spent five years in an entry-level position despite my best attempts. Have begun to discourage "promotions," open positions are increasingly lateral moves. Will possibly lose money starting a new role.
- 4.0Oct 17, 2023Certified Nursing Assistant CNACurrent Employee
Pros
Novant is one of 2 major healthcare systems in my area. Their employee insurance is affordable and offers excellent coverage even at the lowest tier. They are well known for having better insurance than their competitor healthcare system.
Cons
I was hired as a CNA in the summer of 2022 at $15.50/hr with evening and weekend differentials. I was genuinely shocked at how low the pay was. Novant decided to raise their starting base pay to $17/hr starting in Jan 2023 but it’s still too low for how high the staffing ratios are. I have 8 or more patients in MedSurg and sometimes up to 12. RNs have up to 6 patients in MedSurg. I rarely have a moment to sit down or even go to the bathroom during my 12 hour shifts because we never have enough time to do everything we need to do for our patients.
- 3.0Sep 18, 2023Brand Marketing SpecialistCurrent EmployeeCharlotte, NC
Pros
Work from Home Pretty Good PTO Health Benefits are best in market
Cons
- No Holidays off, Not even federal holidays which is why they give so much PTO. About 8 hrs per paycheck - Many people are overworked and have multiple duties outside of their main job - Upper management is quick to notice your faults rather than your success - There's no real "learning"period to get equipped into the system - you really hit the ground running as if you already worked there before. -Quite clicky and hierarchy mentality. Expertise and insight from "lower level" specialists is not well received or respected. The job isn't hard but the people make it harder. I cried when I left this job because I love what I do but some of (not all) the people I worked with didn't make me feel safe or welcome to contribute or just be myself. If management changes, I would definitely go back.
- 2.0Oct 5, 2023Registered NurseCurrent Employee, more than 5 yearsSalisbury, NC
Pros
Benefits. But Novant stops paying for your health insurance if you develop a serious medical problem.
Cons
Pay rate is way below market average. Traveler nurses get paid two times more than us and expected to do less. There is no work-life balance. Every week I'm supposed to spend at least 8 hours of my free time to keep up with in-service classes. Management has no idea what is going on on the floor. All the equipment are neglected and malfunctions, failure of the computers etc are an essential part of our daily work. I've been working as a critical care nurse for Novant for 5 years. This year I got 99 cents raise which made my salary $32/hour. When I wanted to transfer to another unit, they said my pay rate would be 29 dollars an hour there. They said they didn't have money to pay us because they spent too much on travel nurses. Today I gave my 30 days' notice and I'm leaving for an agency.
1Novant Health Response2moWe’re sorry to hear this was your personal experience at Novant Health as it does not embody our mission, vision and values. We would like to know more about your time at our organization and encourage you to reach out to Careers@NovantHealth.org to discuss. You can even contact us through the Alert Line if you would wish to remain anonymous by calling 1-800-350-0094
- 3.0Jul 15, 2023ManagerCurrent Employee, more than 5 yearsWilmington, NC
Pros
Great team members, flexible schedule
Cons
Poor communication organization-wide, low morale, unfair pay structure
1Novant Health Response4moWe’re sorry to hear this was your personal experience at Novant Health as it does not embody our mission, vision and values. We would like to know more about your time at our organization and encourage you to reach out to Careers@NovantHealth.org to discuss. You can even contact us through the Alert Line if you would wish to remain anonymous by calling 1-800-350-0094
- 5.0Nov 29, 2023Unit SecretaryCurrent Employee
Pros
Team work, Competitive pay, Work-life balance
Cons
Holiday rotations are required here
- 4.0Nov 30, 2023PSC IIICurrent Employee
Pros
Good pay and benefits, PTO
Cons
Micro managed Holiday not good
- 3.0Nov 20, 2023Patient Access SpecialistFormer Employee, more than 1 yearWinston-Salem, NC
Pros
Pay is good for the job. Hours are good especially if you have family. Easy to schedule appointments around work. Good work and life balance.
Cons
My particular location had issues because not everyone was a team player. The boss made it worse. It makes a difference if your boss is kind or just playing favorites.
Novant Health Reviews FAQs
Novant Health has an overall rating of 3.8 out of 5, based on over 1,993 reviews left anonymously by employees. 73% of employees would recommend working at Novant Health to a friend and 60% have a positive outlook for the business. This rating has been stable over the past 12 months.
73% of Novant Health employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Novant Health 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Novant Health to be culture, career development, benefits and the cons to be senior leadership, management.
