Too much emphasis on patient reviews - Physician Novant Health Employee Review

3.0
Sep 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Training is excellent for using Epic EHR Adequate time is given to learn system and build patient lists. Support staffing is adequate and leadership is knowledgeable. Competitive salary is offered with guarantee and great benefits.

Cons

There is too much emphasis on Press-Ganey scores and eagerness to believe what patients write instead of the physician; anonymous ratings give no means of analyzing feedback and is unfair. Patient load requirement is impossible if one desires to maintain salary guarantee after it expires. If something new is desired for practice, bureaucracy will make it almost impossible to achieve in a timely manner. There are too many physicians in various leadership positions who hardly practice anymore while the company is not doing well financially overall and cuts are being implemented.

Explore other reviews about Novant Health

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

good morale and overall sense of belonging

Cons

fast paced and poor management at times

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Novant Health Response
3w
Thank you for sharing your experience. We’re glad to hear you’ve found a strong sense of belonging and positive team morale during your time with us. Creating an environment where team members feel connected and supported is important to the work we do. We also appreciate your feedback regarding leadership. Insights from team members help inform our ongoing efforts to strengthen leadership development and support teams in fast-paced healthcare environments. Thank you for all you do to provide remarkable care to our patients and communities.
5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for Novant has been the best experience. I moved back into leadership after years of having stepped back from leadership due to burnout and frustration. Novant invests more than any company I have seen in both frontline and leader development, with cohesive messaging about priorities. I truly enjoy the teams I work with.

Cons

IT was moved to overseas a few years back. They back-pedaled on this and moved some aspects back to domestic coverage, but overall, I can't see where this improves operational efficiency despite surface level savings.

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Novant Health Response
22h
Thank you for sharing your experience and for your leadership over the past several years. We’re especially grateful to hear that returning to leadership at Novant Health has been such a positive experience. Knowing that our investment in developing both team members and leaders with an emphasis on cultivating a great culture, may have made an impact or may have helped you rediscover some of that joy of leading is incredibly meaningful. We also appreciate your thoughtful feedback regarding operational efficiency and your recognition of programs like Career Connections. Helping team members find the right opportunities to grow and thrive remains a priority, and insights from leaders like you help shape our ongoing efforts. Thank you for all you do to support your team and the patients and communities we serve.
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