Helpdesk - Help Desk Analyst Novartis Employee Review

people are friendly and easy to work with

daily commute takes longer than expected

Pays pretty well in comparison to similar jobs in the market

Unstable schedule where you are often asked to come in overnight (1-2 am) regardless of if you have worked the previous day or are off. Basically feels like you're permanently on-call to conduct environmental monitoring. Training is slow. The Micro dept in general is currently understaffed. The job also involves lab work once you are done with your daily environmental monitoring tasks. The work never ceases and the Technicians as a whole has several responsibilities. Promotions seem to come very slowly here.