False hope, disappointment... - Intake Coordinator One Call Employee Review

1.0
Apr 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Training was very helpful, very informative- hands on before you hit the floor. Had a great trainer, Mage sure we were informed but still had a great time!

Cons

They make you believe it's a great opportunity. However they extremely lack communication. They will let you go at the drop of a hat, no matter how great your work ethics are. There were so many people in my training class coming late, missing days, leaving early. I had an emergency with my child one time, and arrived late. My supervisor had no problem telling me she had a child of her own and it was no problem! I Offered discharge papers/ hospital note she insisted it was fine. Even complimented me on my work ethic that day. FIRED me at the end of my shift through my recruiter. It just so happens that certain races get away with a lot more than others! The next day I was informed by ex-co workers she was making jokes to others sups about how she let me go. Not professional at all! If anyone else was mistreated this way I would look into pursuing unlawful termination lawsuit as well!

Explore other reviews about One Call

5.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The hard working people developing and testing the software are good people who just want to succeed.

Cons

Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

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