Every man for himself - Operations Supervisor One Call Employee Review

2.0
Sep 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Easy to take paid time off, staff works hard and support each other, ability to work from home

Cons

VERY low pay for the demanding work; all the cons of a call center sales job with none of the commission perks; ZERO teamwork, each department and sub-department is following their own agenda (and pitted against each other) with no bigger picture of the company's success in mind; VERY low pay; notorious for making promises and not following through; low morale as employees realize there is no personal benefit to them for working hard; no raises or cost of living increase in 2020 and slim chances for 2021; overall disorganized management with inconsistent directives

Explore other reviews about One Call

5.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The hard working people developing and testing the software are good people who just want to succeed.

Cons

Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

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