Get out while you can - Customer Service Representative One Call Employee Review

1.0
Apr 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Always looking for workers to exploit

Cons

Practices are abusive, all stick no carrot. Any delusion of a bonus is a joke. Their current diagnostics competition, for a chance to make an extra 200$ you are giving them more labor than the 200$ you’d get from normal wages let alone time and a half. They capped overtime.

Explore other reviews about One Call

5.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The hard working people developing and testing the software are good people who just want to succeed.

Cons

Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

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