Overworked - RN Catastrophic Care Coordinator One Call Employee Review

2.0
Mar 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Fellow workers who try to do the right thing and take care of the patients. Nice office location on the river in the Aetna Building.

Cons

The company is going through growing pains and still has managers/supervisors who have been promoted from within the company and are clueless about their responsibilities. The IT enhancements do not serve the home health side of the business and the systems do not promote 'care management'.

Explore other reviews about One Call

5.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The hard working people developing and testing the software are good people who just want to succeed.

Cons

Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

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