Decent pay, okay place to work - Medical Services Coordinator One Call Employee Review

2.0
Jun 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Depending on the department can be great to work for, annual pay increases are never small, good benefits, paid holidays, no weekends

Cons

Some management can be belittling, rude, and undermining. Promotions happen based on length of employment rather than work performance in certain departments, they turn a blind eye to obvious harassment

Explore other reviews about One Call

5.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

3.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great co-workers! Most supervisors are open and approachable. Interesting work. If they try, employees can learn a lot about the workers comp industry which can take them many places in their future.

Cons

Some people in management (i.e. supervisors & managers) don't have the personality or ability to be managment. In order to supervise, a person needs to have an open & friendly personality to be able to relate to the staff. Way too much favoritism.

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