Pros
Remote position, team members were helpful
Cons
None of the trainers communicate properly, we had multiple people coming into teams to train us and everyone taught us different ways to do the same thing. It was very confusing, must of been their first time training since no one knew what they were doing. I only understood what my job was when I actually started working and doing it. Then asked team members questions and it was more helpful than any manager ever was. Got fired for missing a few days for my mother in laws funeral even though I notified them the week prior when she unexpectedly passed. My manger lied multiple times to higher ups about things that happened and company could care less what happens in your personal life they just want money. I had so many customers call in yelling about One Call. Don't waste your time. And the raises weren't worth the work they request of you. I excelled in my daily goals, top 3 everyday, worked in a few departments for 2 years for them to spit on my funeral request for a few days off and fire me the next morning.