The worst experience of my life. - Branch Account Manager OneMain Financial Employee Review

1.0
Oct 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Free breakfast once a week, and weekends off most of the time.

Cons

I spent 20+ years previously working successfully for 3 other corporations. I was recruited by OneMain to be a Branch Account Manager, and I had anticipated a long and successful career with this my 4th employer. During the first couple of months of full-time employment I was trained and permitted to do very very little -- primarily processing monthly payments, completing credit financing applications, and otherwise phoning late payers every day, day after day. That was all I was permitted or trained to do. After almost three months of full-time employment I was told I was not a good fit for the company and was summarily fired. While I consider my entire experience a learning experience, I feel that otherwise it was a HUGE waste of my time. I do not recommend OneMain as an employers to anyone; and I certainly do not recommend their finance products to anyone either; as in my opinion their loan rates are extremely high, and their application requirements border on being extremely invasive.

Explore other reviews about OneMain Financial

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, autonomy, and I personally have a great boss.

Cons

No remote work for branch employees even with a disability ADA request it gets declined.

1
avatar
OneMain Financial Response
1w
Thank you for taking the time to leave is this positive review and feedback.
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

Cons

Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

1
avatar
OneMain Financial Response
1mo
Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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