High stress, poor training, lack of management - Senior Personal Loan Specialist OneMain Financial Employee Review

1.0
Nov 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Not much, a 15$ an hour Dime a dozen job, only benefit was experience, simply a stepping stone job.. not one you would keep long term

Cons

Poor management, AWFUL training...illegal work standards, illegal questions asked, treated poorly by DM, only make 15 an hour, you will work Thursday nights late and Saturdays. You will work hard for no extra money. Bonuses cut down recently. Bonuses cut down by delinquency due to branch manager. Also, branch manager would go to Starbucks and Kroger and gas station on work hours. Never got caught and never trained employees correctly. If you work here and ask questions, it will be frowned upon. The manager does not like to answer questions (as it interrupts texting)... Basically, management would text all of the shift and leave the work to the employees.

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OneMain Financial Response
8y
Thank you for bringing this to our attention. We're sorry to hear that you had this experience. It is not representative of our expectations of our team members and leaders. We encourage you to provide details to hrsocialmedia@onemainfinancial.com for review. - M.S.

Explore other reviews about OneMain Financial

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative work environment, hybrid schedule, great leadership

Cons

None so far this year

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OneMain Financial Response
1mo
Thank you for sharing. We are happy to hear about your positive experience.
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

Cons

Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

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OneMain Financial Response
3w
Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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