Pros
The employer paid benefits are pretty good if you like that sort of thing. Medical, dental, vision, 401k with 6% match, paid time off. Hourly pay, banker's hours. Every once in a while, if you break company records for sales, you can wear jeans to work for a day.
Cons
The incentive pay is pitiful. If you make 150% of your goal, you might clear $200 as a bonus, and that's only if you manage to meet your branch's collections deadlines. Your Branch Manager, District Manager, and Regional Director will tell you that you have "Unlimited earning potential. You control how much you make!", but that couldn't be further from the truth. You will be responsible for your branch's collections efforts, so you will not have a lot of time to cold call for solicitation. If you spend too much time on solicitation, your branch might not meet the collections goal, withholding up to 75% of the award you've earned. Your collections targets are based on loans you did not write. If someone else in your branch wrote a bad loan so they can get an approval, it is your responsibility to make sure that customer makes their payments. I've never been a fan of stressing over someone else's mistakes. Your incentive pay kicks in once you reach 100% of your sales target. The incentives team will set your goals too high, you will work hard, because you are charismatic and stress over deadlines and goals, and get paid crumbs for it. If you want to have actual control over how much you earn, look at some of these other big companies, otherwise, just settle for your hourly. No one communicates changes or expectations to you, or if they do, it's going to be generic and confusing with no follow up. All of that stuff should be covered in one-on-one training, but you'll be given a list of self directed online training sessions. If you don't already have modern sales skills, you're not going to learn them here. You could pick up the lessons they teach you on customer interaction in a book on selling used cars from the early 80's. The managers are actually proud of these outdated ideas and become very defensive if you suggest change despite proven performance. I would say there's definitely a boiler room mindset among them. This is true of everyone from the branch level, all the way to the top.
