Is a good place to work, but could be better! - Customer Service Representative OneTouch Direct Employee Review

Thank you for sharing your feedback and for recommending OneTouch Direct. We are pleased to hear you found value in our fair wages, supportive leadership, and transparent performance tracking. We take your concerns regarding promotions and leadership readiness seriously. Advancement should be based on skills, performance, and readiness to lead, and we recognize the importance of consistency and accountability in these decisions. We continue to strengthen our leadership development and promotion processes to ensure supervisors are properly prepared to support their teams. We appreciate your perspective and the time you spent with OneTouch Direct, as feedback like this helps us improve.