Customer Service Rep - Customer Service Representative Orange Employee Review

1.0
Apr 30, 2015
Recommend
CEO approval
Business Outlook

Pros

None that I can think of

Cons

Hitting targets was hard and the worry about losing your job if you don't hit them was stressful and very upsetting I ended up in tears more times than I care to mention after being reminded I needed to hit targets to keep my job, especially as I'd worked there for 10 years . It's more business orientated than customer focussed

Explore other reviews about Orange

5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Compassionate employees and very patient. I got a pay increase without even asking after one year

Cons

None at all. Very pleased

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The work environment and management are good, with a healthy work-life balance, but this only applies to certain teams, not universally across the company.

Cons

Old employees are paid less (or receive worse salaries) compared to new hires, even when holding the same job title or responsibilities.

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