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      Orange

      Engaged Employer

      Orange reviews

      Customer services - Customer Service Orange Employee Review

      3.0
      Dec 29, 2015
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was easy to get a job with Orange, and the staff benefits were good, the wage was good for the area the call centre was located in, there were a variety of shifts available.

      Cons

      Highly stressful work, staff penalised for almost everything, too many members of staff signed off with depression, many staff sacked after being off work sick. too stats orientated If you take your time & actually resolve the problems you are penalised for spending too much time on the call customer service secondary to stats

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      5.0
      Jan 9, 2026
      Slp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compassionate employees and very patient. I got a pay increase without even asking after one year

      Cons

      None at all. Very pleased

      3.0
      Jul 3, 2026
      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work environment and management are good, with a healthy work-life balance, but this only applies to certain teams, not universally across the company.

      Cons

      Old employees are paid less (or receive worse salaries) compared to new hires, even when holding the same job title or responsibilities.

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