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OrderUp

Acquired by Grubhub

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False Advertising Crappy company - Anonymous employee OrderUp Employee Review

1.0
Aug 12, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Meet some cool people, don't have to work deal with anyone except the operations manager ocasionally, set your own hours.

Cons

They lie about what your going to average for pay. They run ads claiming you will make anywhere from 20-35 per hour. In reality because your a I9 contracted worker you might make about 8 per hour after taxes are taken out at the end of the year and you add in the cost of gas for your car. Not to mention the wear & tear is hard on your vehicle also. They don't tell delivery drivers they have to get commercial insurance to be a driver. Most college students who work for them dont know any better because they make them sign a contract and pass a motor vehicle background check to see if their insurance will cover them. Friend of mine was in a accident while on a delivery. Didnt know anything about needed commercial insurance. He had to pay $3000 out of pocket to fix his vehicle and they would'nt even comsider helpin him out. Totally ignored his emails an calls from the corporate operations guy. The majority of The feedback your reading in here thats positive is all from the corporate location so most likely upper management writing the reviews to make themself look good. They recently were bought out by Groupon which was rated one of the worst companys to work for the past 3 years an there stocks were barely at $3 a share. Anyway don't fall for their trap they put nothing but a bunch of the CEO's friends in high level executive positions that they dont know how to manage. Its a real poop show is what the local management told me.

Explore other reviews about OrderUp

5.0
Nov 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good place to work, great environment

Cons

Pay is not as great for entry

4.0
Oct 9, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working here is pretty cool, since a lot of the positions are remote. Working from home always has its perks and when your in the office, the environment is pretty laid back to. Most of the staff is friendly and seems like everybody enjoys what they do. Startup vibes when in the office with game nights, free gear, etc. The company, like many others...usually would promote from within, which is great since people often would move up quickly. Working here was mostly positive. Pay is decent , especially for someone finishing or fresh out of college. A few coworkers were able to move into their own places during employment.

Cons

Since you work from home in some positions ,you have these check-ins with management that aren't too useful. You have to stay on top of numbers like a sales job, which sucks since your customer service. You are graded on call performances which is fine, but you could be doing everything perfectly and still not always have perfect scores. Not too bad, but working from home full time will keep you in the house ALOT, so remote jobs have their own pros and cons regardless of the company you work for. Lastly, the logging process of customer and restaurant issues is very tedious, since you literally log every move you make - probably the worst part of the position is filling out tickets. I believe that's mostly what I can say legally . lol

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