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Oregon Mutual Insurance

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High work load - Claims Oregon Mutual Insurance Employee Review

1.0
Aug 9, 2021
Recommend
CEO approval
Business Outlook

Pros

None, there is really no reason to come work in claims with this organization.

Cons

Work load is extremely high and not manageable. Executives are out of touch with the employees and don't care if you are overworked. To quote an executive "There is no limit on the amount of claims one can expect to receive and you handle all the claims that are in your territory" This means that the claims are not spread evenly throughout the teams. One team can be receiving 4x the amount of claims while another team is receiving one claim a week. The teams do not work together to help manage work loads. Management could help with this issue, but there is no teamwork throughout the claims organization so that's not going to happen. Small company that truly doesn't value their employees.

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Oregon Mutual Insurance Response
4y
Thank you for taking the time to share your concerns. Our claims workloads are monitored closely in accordance with our company standards, measured compared to industry benchmarks and re-balanced regularly. We do value our employees and are saddened that you were compelled to provide these comments. We have shared your concerns with claims leadership for their review and evaluation.

Explore other reviews about Oregon Mutual Insurance

5.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my time at Oregon Mutual, the people were especially pleasant and my team was well organized and full of hard workers. Working with other employees was a joy and I felt well respected and well liked by my colleagues and team members.

Cons

There was a lot of uncertainty moving into the future for the company, so it was a tough time, but it's just company changes which happens everywhere.

1.0
Oct 10, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Before the multiple layoffs and merge with another insurance company there were amazing people who worked there.

Cons

Blindsided layoffs, terrible communication, workload after those let go too high, no clear guidance, no future.

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