Customer Service Representative - Customer Service Representative PUMA Employee Review

5.0
May 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Starting with the interview process, I went into the Westford office twice, both times I was interviewed by 2 different people. From start to finish it took about 3.5 weeks until I got an official offer and accepted. Everyone at Puma is friendly and willing to help others around them. My transition to the culture and workload was easy. They clearly laid out all the steps and slowly gave you work so you can learn the process. They want you to succeed and give you the path to. The work environment is casual yet professional. Supervisors give you the freedom to do your work at your own pace, yet are always around to lend a helping hand.

Cons

Once offered a position, they really pushed you to accept it immediately.

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PUMA Response
8y
Many thanks for your detailed and positive feedback about your work at PUMA. We strongly believe that freedom at work is the right way to push our brand forward and motivate our employees. Thank you also for telling us your negative experience. At PUMA we are committed to getting better at everything we do, so criticism of any kind is an important part of our learning process. We wish you all the best in your future career!

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