PUMA Reviews | Glassdoor

PUMA Reviews

Updated February 21, 2019
135 reviews

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3.5
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PUMA CEO Björn Gulden
Björn Gulden
45 Ratings

Employee Reviews

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Pros
Cons
  • "upper management has no idea how to develop talent" (in 12 reviews)

  • "Starts off with a low pay and promotions are usually out of the question for a long time" (in 9 reviews)

More Pros and Cons

  1. "Good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Calexico, CA
    Former Employee - Sales Associate in Calexico, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PUMA part-time (Less than a year)

    Pros

    Employee discount, good co-workers, good energy.

    Cons

    It got a little lonely

    PUMA Response

    Jan 14, 2019 – Human Resources

    Thanks for your positive review about your former job. We’re so glad to hear that our efforts to create a great PUMA working atmosphere are appreciated and you
    enjoy some of the many perks of PUMA's... More


  2. "Sales Associate Review"

    StarStarStarStarStar
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at PUMA part-time (More than a year)

    Pros

    Good environment to work in during the summers, great staff, and I felt I grew a lot within my role.

    Cons

    No complaints. My experiences overall were really positive.

  3. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Charlotte, NC
    Former Employee - Sales Associate in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PUMA part-time (Less than a year)

    Pros

    Great energy and always something to do

    Cons

    None I enjoyed working here

    Advice to Management

    Great management very understanding

    PUMA Response

    Jan 8, 2019 – Head of Employer Branding & HR communicatations

    Thank you for sharing your PUMA working experience. We wish you all the best in your future career.


  4. "FT Stock"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Doral, FL
    Former Employee - Anonymous Employee in Doral, FL

    I worked at PUMA full-time (More than a year)

    Pros

    great job, good discount, flexible

    Cons

    management team, no growth,short shifts

    PUMA Response

    Jan 25, 2019 – Human Resources

    We’re so glad to hear you enjoyed both your employment at PUMA and just a couple of our many perks. PUMA is committed to providing a positive experience for our employees. We appreciate the feedback... More


  5. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Calexico, CA
    Former Employee - Supervisor in Calexico, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PUMA full-time (Less than a year)

    Pros

    Pay and hours.
    Employee Discount

    Cons

    I would say, work and life balance.

    PUMA Response

    Jan 7, 2019 – Head of Employer Branding & HR communicatations

    Thank you for sharing your positive feedback about your PUMA working experience. We wish you all the best in your future career.


  6. "Great experience until recently"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Sawgrass, FL
    Former Employee - Part Time Sales Associate in Sawgrass, FL
    Doesn't Recommend
    Negative Outlook

    I worked at PUMA part-time (More than a year)

    Pros

    -Awesome people to work with
    -Flexible schedules
    -PTO and sick time offered even for part-time
    -Good experience on resume

    Cons

    -Unfair pay
    -Unreasonable hours
    -Lazy managers so the associates have to make up all the work the managers don't do
    -Hostile and targeting work environment
    -Managers are easily biased
    -Company doesn't care about you
    -No opportunities for advancement
    -No leadership

    Advice to Management

    -Look out for your employees

    PUMA Response

    Nov 4, 2018 – Human Resources

    Thank you for the review on your working experience at PUMA. We are glad you were able to experience firsthand the great culture that PUMA Retail provides. We are committed to offering a positive... More


  7. "Great Job for part time student. Flexible hours. Great discount."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Schaumburg, IL
    Current Employee - Sales Associate in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PUMA part-time (More than a year)

    Pros

    -Discount
    -Friendly
    -Fun
    _Easy
    -meet a lot of people

    Cons

    Nothing is challenging really, expect rude customers.

    PUMA Response

    Jun 26, 2018 – Human Resources

    Many thanks for your positive feedback! We are happy to hear that you enjoyed working at PUMA and helping us become the fastest brand in sports. Creating a fun and motivating environment for our... More

  8. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westford, MA
    Former Employee - Anonymous Employee in Westford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PUMA full-time (Less than a year)

    Pros

    Great, collaborative company that lives by its values! I held an administrative position at the corporate headquarters. The onboarding process was so seamless! Everyone in my department treated me with respect and professionalism! Pair that with a huge discount off of their amazing products, and it makes for a pretty wonderful place to work..

    Cons

    Can't really think of any. I only left so that I can pursue another career path.. I'd still be there otherwise!

    Advice to Management

    Keep doing what you're doing!

    PUMA Response

    Jun 11, 2018 – Human Resources

    Thank you for your review. We are happy to hear that you experienced our collaborative environment and seamless onboarding. As a Brand, PUMA is committed to not only a positive work environment but... More


  9. Helpful (2)

    "Customer Service Representative"

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Westford, MA
    Current Employee - Customer Service Representative in Westford, MA
    Recommends
    Positive Outlook

    I have been working at PUMA full-time (Less than a year)

    Pros

    Starting with the interview process, I went into the Westford office twice, both times I was interviewed by 2 different people. From start to finish it took about 3.5 weeks until I got an official offer and accepted.

    Everyone at Puma is friendly and willing to help others around them. My transition to the culture and workload was easy. They clearly laid out all the steps and slowly gave you work so you can learn the process. They want you to succeed and give you the path to.

    The work environment is casual yet professional. Supervisors give you the freedom to do your work at your own pace, yet are always around to lend a helping hand.

    Cons

    Once offered a position, they really pushed you to accept it immediately.

    PUMA Response

    May 8, 2018 – Apprentice

    Many thanks for your detailed and positive feedback about your work at PUMA. We strongly believe that freedom at work is the right way to push our brand forward and motivate our employees. Thank you... More


  10. Helpful (1)

    "Too much pressure on Sales Associates, High Turn-over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lake Buena Vista, FL
    Former Employee - Sales Associate in Lake Buena Vista, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at PUMA part-time (Less than a year)

    Pros

    Discount clothing that’s really about it, they also give you free clothing every now and then, you also meet okay workers.

    Cons

    I just had started working for puma and unfortunately I had to resign, I don’t see how they have good reviews on here they have to be mostly fake because what I experienced was awful, first of all the first day of training the worker who was supposed to train me was huffing and puffing and rolling her eyes and when she went on lunch the other girl wouldn’t help me either every time I asked a question she would look annoyed, second how in GODS name am I as a new worker on my first day supposed to know how there broken down POS system that kept freezing up supposed to work I mean HOW??? Like they expect to much and beware because as a cashier you have to get emails which you’re pressured about, clean the bathroom, sweep, do go backs, print price tags which they call B grades and the list goes on. They kept saying how wonderful it was to work their but it really wasn’t that good the workers are childish too and the Managers are inexperienced being bossy instead of leading my advice is if you want to work under pressure and be stressed out while doing so look the other way!!!! Btw the manager himself told me how he fired his best worker because she was to good and wouldn’t help others I feel his excuse for firing her was extremely cliche like seriously! Maybe she was fired because she wasn’t in with the click because they are very clicky and come off two faced. Just being honest.

    Advice to Management

    Stop pressuring workers let them build relationships with the customers!

    PUMA Response

    Jun 11, 2018 – Human Resources

    We appreciate your feedback and glad that you were able to enjoy some of our perks. As a Brand, we are committed to providing positive experiences to both our customers and employees and will look... More