Great Pay, Great Benefits, Great Company - Client Success Manager Paycom Employee Review

5.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-Company provides competitive pay -Paycom provides a wide-ranging suite of benefits at an affordable cost and is always looking to diversify the benefits portfolio and negotiate costs on behalf of employees. -Coming from the service industry, Paycom has provided generous PTO options, fair compensation, and schedule stability in comparison with what I'm used to. I appreciate being able to have nights/weekends/holidays off and the flexibility that the PTO policy provides.

Cons

At times, there can be multiple department-wide initiatives going at the same time. Each of them is important and adds value to the client experience and promotes Paycom's business model. However, it can be difficult to fully invest in these initiatives while taking care of clients' troubleshooting needs and their specific list of priorities, outside of strategic company initiatives.

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Paycom Response
4mo
Thank you for taking the time to share your thoughtful review. We acknowledge your perspective, as we want to continue to set our team members up for success while also continuing to provide world-class service to our clients. We’re glad to hear that our competitive pay and comprehensive benefits have provided meaningful value and stability, and we appreciate you sharing your Paycom experience.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
2d
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

3
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Paycom Response
1d
We operate with high expectations and clear priorities, with leaders responsible for providing direction and support. We continue to offer opportunities and resources to help team members develop and take on new challenges.
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