Paycom Reviews | Glassdoor

Paycom Reviews

Updated July 24, 2017
512 reviews

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3.7
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Approve of CEO
Paycom President Chad Richison
Chad Richison
392 Ratings

512 Employee Reviews

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Pros
  • They always bring catered lunches from good restaurants for lunch that cost only (in 36 reviews)

  • She would always push me and notice the hard work that I put into this position (in 28 reviews)

Cons
  • Work-life balance is a struggle (in 49 reviews)

  • However they reward you for the hard work ethic (in 27 reviews)

More Pros and Cons

  1. "Working at Paycom will change your life - and push you to be better than you are today."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Oklahoma City, OK
    Current Employee - Manager in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paycom full-time (More than a year)

    Pros

    Competitive pay
    Fantastic benefits - $1 health insurance, great co-pays, low deductible, on-site flu shots, wellness program, EAP, HUGE network of providers, competitive premiums for dependents
    Easy to use technology - Apps, clear training, integrated in all aspects of employment
    Endless leadership development for all employees, not just management
    Catered lunches with easily accessible healthy choices
    Free onsite gym and fitness classes
    EXCELLENT and generous PTO policy
    Fun employee events and giveaways
    An HR department that really cares about employees and seeing them succeed
    Feedback oriented culture
    Seemingly endless opportunity for growth
    Internal training department for new hires and tenured employees

    Cons

    This is not a secret - Paycom has high expectations. It is competitive. If you're looking for a place where you can loaf... keep looking! To succeed at Paycom you have to be driven, innovative and you have to perform. This is not a "con" for those looking for a place to build a lucrative and rewarding career at one of Oklahoma's most prestigious growing companies.

    Advice to Management

    Continue with the focus on excellent customer service - the client makes decisions based on the relationships fostered through the process.


  2. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paycom full-time

    Pros

    Paycom is an awesome company to work for! Great pay, a lot of opportunity for career growth, fun atmosphere, inexpensive healthcare, catered meals every day. We continue to grow like crazy!

    Cons

    Parking can be a challenge, but we are growing so fast that it's completely understandable.

  3. Helpful (16)

    "Proceed with caution."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Paycom full-time

    Pros

    - Certain positions and departments pay well, but not all.

    - Medical insurance costs $1 per pay period, which is hard to beat.

    - On-site gym is nice, but equipment is outdated.

    - There is room for advancement, but it has a price (your life).

    - The majority of employees are great people.

    - The HR department is top-notch. I've never worked for a company whose HR department can compare to Paycom's.

    Cons

    - A large portion of employees are overworked and underpaid, sometimes to an extreme.

    - Various positions and departments require 8+ hours of overtime, including weekends.

    - A great culture is preached, but people make the culture. When people are unhappy, the culture suffers. No event can change this. (As an example, they recently celebrated Customer Service Week with an on-site carnival. However, the majority of customer facing employees were unable to leave their desk to enjoy the event. Ironic, right?)

    - Even though Paycom recently opened a new parking garage, traffic is terrible. Even with traffic cops at entrances and nearby stoplights, it can take up to 30 minutes to even start heading home.

    - Write-ups are easy to come by. I was never written up, but I'd need more than two hands to count the number of people I know who were written up for the tiniest, petty reasons.

    - Team leaders are all over the board. I don't believe Paycom has found a good way to determine who to promote into these small management positions. Some are great, but there are some terrible team leaders who should not be where they are and upper management has never focused on this issue.

    Advice to Management

    - You can preach a great culture all you want to potential employees, but you also need to pay careful attention to the health of your current workforce. Events and (dirt cheap) giveaways are nothing more than a band-aid. They don't make up for the amount of time and energy your employees are required to spend at work.

    - Refocus how you train your employees. All I ever heard from new hires was they never felt ready to do their job, even after graduating from a 12-week training.

    - You're growing too fast and are struggling to maintain a high level of service. I know you want to be profitable, but at what cost? Take time to level out, focus on your employees' development and grow at a controlled rate. You may think you can keep up, but I promise you that you won't be able to and that you currently are not.

    - Standardize your management protocol. Everything should be handled the same between departments in regards to managing employees. Leadership styles can differ. If management doesn't understand this, they shouldn't be in that role.

    - Be extremely careful in how you approach the next few months. You're in an extremely delicate position right now and employees are unhappy. Expect large turnover in the latter half of 2017 and prepare for the chaos that could ensue.

    Paycom Response

    Jul 14, 2017 – Paycom Representative

    We appreciate your candor regarding your experience and we too recognize the quality of our HR team. We do want to take a moment to clarify a few things you mentioned in your list of cons. First, we... More


  4. "Work Hard Play Hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - New Client Specialist in Oklahoma City, OK
    Current Employee - New Client Specialist in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paycom full-time (Less than a year)

    Pros

    After working in over six countries, Paycom has one of the most motivational cultures to grow professionally and personally. Not to mention how welcomed you feel and accommodated for needs.

    One of the most structured career paths opportunities, great pay, amenities, incredible benefits for singles, and very competitive packages for families.

    Paycom is a high tech company full of scholars in many expertise, you have capability to learn and be passionate about gaining knowledge in multiple fields of study.

    Extreme support from coworkers all the way to upper management that are willing to support you every step of the way by simply asking.

    Freedom to take ownership of your career and control your own work environment.

    Cons

    If you don’t like to learn and advance in your career, you will struggle.

    Do we work hard, long hours, overtime, absolutely, but which leading company from construction to medicine does not. We are a project based company with deadlines and innovations to support clients.

    The only real cons are self inflicted by not utilizing the tools and resources provided and not taking advantage of support available to cope with any situation faced.

    I don’t like being stuck in traffic entering or leaving and finding parking especially on a motorcycle, but when we are growing faster than we can build, it’s more of a blessing than a con that I can live with.

    Advice to Management

    Together we can make history and break through any struggles as we are a fast growing technology company designed to satisfy and partner with every client in all industries.

    Paycom Response

    Jul 24, 2017 – Representative

    Thank you for the positive and constructive feedback! We're glad to have you on the Paycom team!


  5. Helpful (1)

    "Good First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paycom in Oklahoma City, OK
    Current Employee - Paycom in Oklahoma City, OK
    Recommends
    Positive Outlook

    I have been working at Paycom full-time (More than a year)

    Pros

    Great benefits, great experience, great culture (very young and fun)

    Cons

    Micromanage employees, a lot of expectation for success without real support, you don't advance as quickly as they lead on

    Advice to Management

    Employees don't need monthly luncheons, they need to feel supported and appreciated for their work directly by supervisors, not Paycom as a whole

    Paycom Response

    Jul 17, 2017 – Paycom Representative

    Thank you for your review and sharing your experience. We'll make your feedback is communicated with the management team.


  6. Helpful (1)

    "You want to work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paycom Specialist in Oklahoma City, OK
    Current Employee - Paycom Specialist in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paycom full-time (More than a year)

    Pros

    Management constantly encourages professional growth and daily learning. Fun and friendly atmosphere. The Opportunity for upward mobility is extremely prevalent.

    Cons

    There are no cons, per se. Being a Paycom Specialist has its challenges, as does every job. The best part about Paycom is that you are constantly being encouraged to grow and stretch your knowledge and aptitudes. Management wants you to grow, so they are absolutely willing to help you succeed in any capacity.

    Paycom Response

    Jul 13, 2017 – Paycom Representative

    Thank you for the review and for sharing your experience!


  7. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paycom full-time

    Pros

    Benefits, career advancement, incentives, etc

    Cons

    Stressful at times mainly from internal sources

    Paycom Response

    Jul 17, 2017 – Paycom Representative

    Thank you for your review! While stress occurs in most job at some point, please be sure to let your supervisor or HR know if there's anything they can do to help.

  8. "Six Months & Couldn't Be Happier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Oklahoma City, OK
    Current Employee - Marketing in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paycom full-time (Less than a year)

    Pros

    Friendly people. Good salary & Benefits. Set up for success. Cool boss. Don't feel micro managed. Great cafeteria. A gym.

    Those are just a few of the things I like about working @ Paycom

    Cons

    Super restricted internet access is a bummer.

    Paycom Response

    Jul 17, 2017 – Paycom Representative

    Thank you for the review. We're happy to hear you feel you are set up for success. We want you to be successful! As for the internet access, as an HR and payroll technology company, we are passionate... More


  9. "EDI Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - EDI Coordinator in Oklahoma City, OK
    Current Employee - EDI Coordinator in Oklahoma City, OK
    Recommends

    I have been working at Paycom full-time (Less than a year)

    Pros

    Great training process! I'm still in training, but I'll get 3 weeks of training in a class setting and shadowing other workers.
    Very employee oriented!
    $4 Catered lunches
    $1 health insurance
    Room for growth and raises!

    Cons

    I did take a bit of a pay cut coming here, but if i follow the leveling up plan, I should be able to more than make up for it by the end of my first year here.

    Paycom Response

    Jul 18, 2017 – Paycom Representative

    Thank you for the review and feedback!


  10. "Payroll Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paycom full-time (More than 5 years)

    Pros

    Free gym and workout programs, $4 catered lunches, $1 deduction cost for employee only health care, great work atmosphere, competitive pay.

    Cons

    Parking is difficult due to the # of people and the one way street, busy periods during holidays making it difficult to take time off/enjoy time away from work. Can be deemed stressful.

    Paycom Response

    Jul 13, 2017 – Paycom Representative

    Thank you for the review and sharing your experience.


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