Great Pay and Benefits, but an Abrupt and Opaque Termination Process - Account Executive Paycom Employee Review

2.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and high compensation.

Cons

I was terminated 1.5 weeks into a five-week, out-of-state sales training with no prior warning and no clear explanation beyond being told I “wasn’t a good fit.” The conversation took place unexpectedly in a secluded room near security, where I was told I was to be on the next flight home. I was then left alone to process the situation while waiting for transportation. This came after a two-year interview process, multiple in-person meetings with leadership, and full transparency on my personal circumstances before accepting the role. At the time I started, I was on paternity leave with a newborn at home, and my wife and I had to make significant childcare and travel arrangements in order for me to attend training. I accepted the role under specific travel expectations, which were later extended, requiring additional out-of-pocket expenses for flights, childcare, and professional attire. I was also approved to fly home on weekends at my own expense, but once training began, that arrangement seemed to be viewed differently in practice despite having been discussed in advance. More broadly, the training culture appeared geared toward very early-career employees with minimal outside obligations and an expectation that work take priority over everything else. That was surprising given how transparent I had been with leadership about my family situation before accepting the job. I left a stable role where I had recently achieved Presidents Club and ranked third nationally in sales. I came in experienced, coachable, and committed, but was never given any indication of performance concerns or any opportunity to improve. After my termination, I was directed to HR for additional information. Despite multiple attempts through phone, email, and internal tools, I was unable to obtain any further clarification beyond the initial statement. Prospective employees should be aware that, in my experience, following the recommended channels for additional context did not result in further information or resolution. During the first week of training, new reps were also encouraged to post positive Glassdoor reviews before many had substantial firsthand experience with the company. Prospective candidates may want to keep that context in mind when evaluating online reviews. Overall, the experience reflected a lack of consistency and transparency in leadership communication from hiring through training and termination.

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Paycom Response
3mo
At Paycom, we operate with clearly defined performance expectations aligned to business needs and organizational priorities. This role isn’t for everyone, and not everyone makes the cut. If you succeed in training and into your first year, the rewards get even bigger. We’re also committed to maintaining a compliant workplace with established channels available to report any concerns: https://payc.me/governance. You can provide additional perspective to our team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
3d
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can make a lot of money if you are in the right territory and have a good client base that hasn’t been oversold by previous AMs. The training is very good and you will make good friends! The people they hire are smart and fun to be around

Cons

If there has been high turnover in your territory it will be hard to sell as the clients have products that have not been properly implemented and are likely gun shy to purchase. It will also depend how “over promised/under delivered” their experience with new business is. The work/life balance can, and probably will, become very toxic. You are on the road constantly if you have a travel heavy territory which makes it difficult to get admin work done during business hours. You will be working before and/or after work - probably on the weekends as well. Ask for transparency in your territory assignment. You want to know how far your furthest client is as you will have to go see them in person at some point

1
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Paycom Response
1d
This is a performance-driven role with high expectations, and team members are given clear direction and the tools to succeed. Those who consistently deliver see meaningful rewards for the work they put in. Please share further feedback with your leader.
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