Proceed with caution. - Anonymous employee Paycom Employee Review

3.0
Jul 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Certain positions and departments pay well, but not all. - Medical insurance costs $1 per pay period, which is hard to beat. - On-site gym is nice, but equipment is outdated. - There is room for advancement, but it has a price (your life). - The majority of employees are great people. - The HR department is top-notch. I've never worked for a company whose HR department can compare to Paycom's.

Cons

- A large portion of employees are overworked and underpaid, sometimes to an extreme. - Various positions and departments require 8+ hours of overtime, including weekends. - A great culture is preached, but people make the culture. When people are unhappy, the culture suffers. No event can change this. (As an example, they recently celebrated Customer Service Week with an on-site carnival. However, the majority of customer facing employees were unable to leave their desk to enjoy the event. Ironic, right?) - Even though Paycom recently opened a new parking garage, traffic is terrible. Even with traffic cops at entrances and nearby stoplights, it can take up to 30 minutes to even start heading home. - Write-ups are easy to come by. I was never written up, but I'd need more than two hands to count the number of people I know who were written up for the tiniest, petty reasons. - Team leaders are all over the board. I don't believe Paycom has found a good way to determine who to promote into these small management positions. Some are great, but there are some terrible team leaders who should not be where they are and upper management has never focused on this issue.

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Paycom Response
8y
We appreciate your candor regarding your experience and we too recognize the quality of our HR team. We do want to take a moment to clarify a few things you mentioned in your list of cons. First, we benchmark our total compensation and Paycom continually exceeds Department of Labor standards for compensation within our industry. Secondly, we do want to make sure that our employees enjoy our “work hard, play hard” culture and during events like the carnival, employee groups are staggered so that everyone has a chance to participate while our customers remain served. Regarding traffic, it is a challenge we’re continually working to improve and understand it isn’t ideal. Paycom makes a significant investment in training its employees and this includes identifying and developing new leaders throughout the organization. As the company continues our growth, we will continue to adapt and improve our processes to prepare our employees in order to ensure their success, thus, making the company more successful. Your review has been sent to members of our management team.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
1d
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

3
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Paycom Response
13h
We operate with high expectations and clear priorities, with leaders responsible for providing direction and support. We continue to offer opportunities and resources to help team members develop and take on new challenges.
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