Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Paycom

      Engaged Employer

      Paycom reviews

      Lots of cons, but I'm still here - Quality Assurance Analyst Paycom Employee Review

      4.0
      Jul 21, 2021
      Quality assurance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Paid maternity and paternity leave • Quality health insurance for $1 per paycheck • Great culture (GREEN KOOLAID!) • Job security • Supportive and tight knit teams • Employee stock purchasing plan • Pre-COVID there were quite a few additional pros: $4 catered lunches, monthly company luncheons, company-wide events for employees only and events for family, department specific events for employees, on-site gym with instructors, quarterly team lunches paid for by Paycom, cube decorating contests, food trucks at work through the year, and an incredible amount of swag. • Some departments receive stocks and receive expensive “gifts” such as Boise headphones.

      Cons

      • QA is not a recipient of the last pro. We are also grossly underpaid. • The 401k match policy is awful. • The “Loser Board” is incredibly demeaning and upsetting. This board lists the 15 top and 15 bottom performing developers for a period and is proudly displayed in the development area. I have even heard people brag about how wonderful and motivational it is on tours. Adding it to the TVs around the building made it even worse. I do think the board might be more motivational and less despised if the points system was handled better. • The points system is terrible. • Communication from upper management leaves a lot to be desired. • Lots of micromanagement • Unless you are on a Payroll Team, quarterly bonuses are incredibly rare and small. You also do not have Paycom sponsored outings (dinners at Vast, TopGolf, etc) on non-payroll teams even if you work a significant amount of OT (always unpaid), meet crazy deadlines, and push out tons of issues with quality code. • There is not much professional growth in the entirety of the Development department. For QA, that is partly due to new advancement requirements based on tenure and passing tests that do not yet exist for some tiers. This new system was released right as a good number of QA were about to advance to the next tier (strategic financial move?) and QA at the highest tier were demoted. Some of the demoted QA were/are eligible for the newer tiers but were/are unable to advance due to the non-existent tests. I also want to mention that the QA Training department is severely understaffed, overworked, underpaid, and underappreciated. • Pre-COVID there was no remote option. Over a year later, there is STILL no permanent remote option planned for those that wish it. We are losing good, quality workers throughout the company as a result. My team is going to be composed entirely of Developer I’s when our last higher tier developer quits in the next few months. That is going to drastically decrease the productivity of our module. This is going to keep happening as we are forced back in office.

      avatar
      Paycom Response
      4y
      We work hard to create an inclusive and encouraging culture and are glad you’ve experienced this firsthand! Paycom is a high-growth organization, which requires continuously implementing new processes to improve efficiencies and better serve our clients. We hope you take the chance to work with your leaders to provide feedback and ideas. We’re proud of all the amazing work our Quality Assurance team has accomplished, and we support their ongoing success by investing in our employees through career paths, training and development. We’d like to discuss your feedback in more detail and encourage you to connect with your HR Business Partner or our HR team at hrmgmt@paycomonline.com.

      Explore other reviews about Paycom

      5.0
      Jun 26, 2026
      Software analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment to be working in

      Cons

      Job security was really scary

      avatar
      Paycom Response
      19h
      We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
      2.0
      Jun 26, 2026
      Leader in tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

      Cons

      Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

      3
      See reviews by: Helpful|Rating|Date|All
      Related searches: Paycom jobs | Paycom salaries | Paycom benefits | Paycom interviews
      Paycom reviewsPaycom Quality Assurance Analyst reviewsPaycom review