It's not what it seems...the benefits do not outweigh the stresses. - Payroll Specialist Paycom Employee Review

1.0
Feb 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Good pay if you need it and can handle a ton of stress. Benefits are pretty good. Occasional company functions that can be fun. Free to use fitness center.

Cons

Positions are too robust, too much responsibility. Very high turnover rate and staffing issues. The system changes so much that you have no help and no support from IT and managers when you need it. Company is concerned with growth and revenue and not their employees. Too much politics and favoritism when it comes to promotions. Company managers and supervisors will lie to your face and will also ask you to lie to clients when it comes to internal issues. Internal structure and original business model is collapsing. Company went public last summer and has since spiraled in every aspect. Company will tell you there's a set schedule, but depending on the need, will expect you to work overtime without warning. Everyone is overworked and unhappy - employee morale has been down since the company went public. Company does not do enough to show appreciation for employees. Certain managers are snakes and the company will not improve til they're eradicated. What they tell you about the job doesn't come near to the amount of work they will give you. The training is terrible because the trainers have never been in the positions they're teaching. Supervisors and managers will not step in to help with the workload becomes too large. Paycom constantly develops their system but doesn't do it well. They do it fast to satisfy customer needs but, in turn, they create glitches in other areas that cause more issues for clients. Internal communication is lacking. Paycom is not concerned with you. They are concerned with how much money you can make them. Expectations are unrealistic and they induce fear in you when you feel like you can't perform. The culture is almost creepy. They hire 20 somethings that don't know anything about the industry and then treat them how they want.

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Paycom Response
11y
Thank you for your time at Paycom. During your tenure with us, you experienced a number of new process and product developments. These have helped us deliver cutting-edge HR technology products to clients and simplified and broadened our internal processes. We continuously work to enhance everything we do because of our desire to be the best. One of the initiatives we launched a number of years ago was our career development and leveling programs. Promotions are merit based and all employees know what they need to do to warrant a professional increase. Because we are a leader in product development, we also established product certification and recertification courses where employees become experts in our product. Each of these was created to help alleviate issues you discussed. We are a fast-paced, high-growth company that has seen great success, which we attribute to a wonderful product with growing demand and outstanding employees. While we are sorry to hear of your experience, our employees’ and clients’ well-being are, and will remain, our top concerns. Best of luck to you in your future endeavors.

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3
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