Can’t keep up with other tech companies - Anonymous employee Paycom Employee Review

3.0
Apr 10, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Truly a great place to start your career out of college. You will learn so much about business ops and HR.

Cons

Unfortunately, the company is not what it used to be and has failed to keep up with the times. Failed leadership in the service department has resulted in some of the worst turnover I’ve ever seen. Specialists are completely overworked and it’s led to insane burnout. There has also been no flexibility with WFH, where other companies will allow it in a heartbeat to keep good employees. Paycom does not care about keeping employees for the long term. No cost of living adjustments, no raises for inflation adjustments… all while expecting five days in the office while gas prices are sky high. I have seen Paycom’s most tenured employees leave at an alarming pace the last 3-6 months. Clients are also feeling the pain of the turnover.

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Paycom Response
4y
We are glad to hear you view Paycom as a good place to learn about business ops and HR. We are dedicated to continually improving our programs that impact employee well-being, such as the addition of well-being advisors, increased PTO and adding more headcount to help support our current employees. If you didn’t share these sentiments before your departure, we ask that you do so by connecting with our HR team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
3d
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can make a lot of money if you are in the right territory and have a good client base that hasn’t been oversold by previous AMs. The training is very good and you will make good friends! The people they hire are smart and fun to be around

Cons

If there has been high turnover in your territory it will be hard to sell as the clients have products that have not been properly implemented and are likely gun shy to purchase. It will also depend how “over promised/under delivered” their experience with new business is. The work/life balance can, and probably will, become very toxic. You are on the road constantly if you have a travel heavy territory which makes it difficult to get admin work done during business hours. You will be working before and/or after work - probably on the weekends as well. Ask for transparency in your territory assignment. You want to know how far your furthest client is as you will have to go see them in person at some point

1
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Paycom Response
1d
This is a performance-driven role with high expectations, and team members are given clear direction and the tools to succeed. Those who consistently deliver see meaningful rewards for the work they put in. Please share further feedback with your leader.
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