Don't Be Fooled! - Quality Assurance Analyst Paycom Employee Review

1.0
Dec 15, 2022
Recommend
CEO approval
Business Outlook

Pros

The job is tolerable. Your coworkers will probably be good.

Cons

Paycom will try and convince you that they care about you. It's in their value statement and they'll shout it from the rooftops. But when push comes to shove, they will show you exactly how little they really think of you. This past week the company has decided to bring back large numbers of employees back into the office full time (not, in itself, necessarily a bad decision, assuming it is backed by data and good faith). Unfortunately, no reasons were given and no data was supplied to explain the change, nor were we informed ahead of time such that we might adjust any perceived failings. We were given only one month in QA while other groups get more time for reasons that have not been explained either. When people expressed their concerns about finding childcare on such short notice, concerns about driving long distances after having been promised that this would not happen, concerns about work-life balance, concerns about having to sell houses, etc., the company's response has been patronizing, disrespectful, and infuriating. They set up a forum where we could ask our questions, and we did so. Hundreds of questions. A full day later, they have responded, and have given us the answer "we offer a competitive package" and effectively told us that we aren't worth their time. They explained to us that as far as they are concerned, any life changes we made based on THEIR promises are our own fault. And you know what, to that point, they may be right. They are compulsive liars and cowards and we should have known. So this is my warning to everyone else. Don't make the mistake we did. The pay is mid at best anyway.

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Paycom Response
3y
We understand everyone processes change differently and that change can be difficult. Beginning in August 2021, we began slowly returning to the office and have seen tremendous momentum from the groups who returned to our campuses, which has helped our people be more successful. For the company we are and the goals we’ve set, this is the best decision to continue our rapid growth. Please reach out through our internal channels like Ask Here or email hrmgmt@paycomonline.com if you need any additional support.

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Jun 26, 2026
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CEO approval
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Pros

Great environment to be working in

Cons

Job security was really scary

2.0
Jun 26, 2026
Recommend
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Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

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