Poor Management and Communication - Software Quality Assurance Analyst III Paycom Employee Review

1.0
Dec 17, 2022
Recommend
CEO approval
Business Outlook

Pros

My direct team works well together and is able to meet deadlines when realistic.

Cons

Upper management has no clue what is going on with QA and Dev and give unrealistic deadlines for projects that have already been promised to clients without them being close to finished. They just expect them to be done. It’s always quantity over quality with them. Put out more buggy projects and fix the bugs later. CIO Brad Smith told us back in 2020 that we’re not planning to go back to the office at all because we’re more productive at home and that has changed now without taking any feedback from anyone. It’s always just quick and unplanned decisions from upper management. This “paycom representative” that is responding to all of these scathing reviews I can guarantee is not reading any of them or communicating concerns to management. You can tell because every single response is a canned response that is copied and pasted.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
3d
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

3
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Paycom Response
2d
We operate with high expectations and clear priorities, with leaders responsible for providing direction and support. We continue to offer opportunities and resources to help team members develop and take on new challenges.
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