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      Paycom

      Engaged Employer

      Paycom reviews

      Poor Management and Communication - Software Quality Assurance Analyst III Paycom Employee Review

      1.0
      Dec 17, 2022
      Software quality assurance analyst iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      My direct team works well together and is able to meet deadlines when realistic.

      Cons

      Upper management has no clue what is going on with QA and Dev and give unrealistic deadlines for projects that have already been promised to clients without them being close to finished. They just expect them to be done. It’s always quantity over quality with them. Put out more buggy projects and fix the bugs later. CIO Brad Smith told us back in 2020 that we’re not planning to go back to the office at all because we’re more productive at home and that has changed now without taking any feedback from anyone. It’s always just quick and unplanned decisions from upper management. This “paycom representative” that is responding to all of these scathing reviews I can guarantee is not reading any of them or communicating concerns to management. You can tell because every single response is a canned response that is copied and pasted.

      Explore other reviews about Paycom

      5.0
      Jun 26, 2026
      Software analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment to be working in

      Cons

      Job security was really scary

      avatar
      Paycom Response
      2d
      We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
      2.0
      Jun 30, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can make a lot of money if you are in the right territory and have a good client base that hasn’t been oversold by previous AMs. The training is very good and you will make good friends! The people they hire are smart and fun to be around

      Cons

      If there has been high turnover in your territory it will be hard to sell as the clients have products that have not been properly implemented and are likely gun shy to purchase. It will also depend how “over promised/under delivered” their experience with new business is. The work/life balance can, and probably will, become very toxic. You are on the road constantly if you have a travel heavy territory which makes it difficult to get admin work done during business hours. You will be working before and/or after work - probably on the weekends as well. Ask for transparency in your territory assignment. You want to know how far your furthest client is as you will have to go see them in person at some point

      1
      avatar
      Paycom Response
      22h
      This is a performance-driven role with high expectations, and team members are given clear direction and the tools to succeed. Those who consistently deliver see meaningful rewards for the work they put in. Please share further feedback with your leader.
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