Employee culture derailed - Team Leader Paycom Employee Review

1.0
Mar 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay, my team, and the culture we had before recently

Cons

Suddenly, over the last month my job has gone from something I really love to something that keeps me up all night. My bosses come to me every single day telling me I have a new responsibility that doesn’t match what I thought this role was when I applied. I’ve so overwhelmed with getting pulled in multiple directions and I can’t give my team the support they need. Nobody can explain where this is coming from or why. Everyone is afraid to speak up and we’re actively being told that if we complain or post Glassdoor reviews we’ll be fired. My peers are telling me I should be looking for a new job. What’s happening paycom??

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Paycom Response
3y
We're disappointed to read your review, as your described experience is far from the standards we have for our leaders. We'd like to thank you for bringing this to our attention and would like to encourage you to provide additional details by contacting our HR team at hrmgmt@paycomonline.com or by utilizing Paycom's reporting hotline, which can be found in the company's Whistleblower policy that is posted on our website.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
2d
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can make a lot of money if you are in the right territory and have a good client base that hasn’t been oversold by previous AMs. The training is very good and you will make good friends! The people they hire are smart and fun to be around

Cons

If there has been high turnover in your territory it will be hard to sell as the clients have products that have not been properly implemented and are likely gun shy to purchase. It will also depend how “over promised/under delivered” their experience with new business is. The work/life balance can, and probably will, become very toxic. You are on the road constantly if you have a travel heavy territory which makes it difficult to get admin work done during business hours. You will be working before and/or after work - probably on the weekends as well. Ask for transparency in your territory assignment. You want to know how far your furthest client is as you will have to go see them in person at some point

1
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Paycom Response
22h
This is a performance-driven role with high expectations, and team members are given clear direction and the tools to succeed. Those who consistently deliver see meaningful rewards for the work they put in. Please share further feedback with your leader.
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