Metrics and money over people - HCM Team Leader Paycom Employee Review

1.0
Aug 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits like $1 EE only health insurance and ample time off accruals are good, but pretty standard for a corporation so not necessarily unique. I do like the people I work with on the peer level.

Cons

Forced relocation, for starters. They moved a department to a building in a rough area of the city rather than allow remote work to continue. It has visible mold on walls and smells like sewage, causing headaches and other health concerns. We’ve consistently tried to report this to HR with little to no action being taken. There is mold in the room they set aside for breastfeeding mothers but they just wipe it off the wall. They focus heavily on hiring due to constant turnover and have no strategy for retention. Our team members are forever drowning in transitioned projects. The pay doesn’t allow us to consistently attract employees that can meet the company’s performance expectations. They boast about using compostable plates, cups, etc but then individually wrap shirts for thousands of employees in bubble wrapped green foil packaging, so any eco friendly claims you see are false. Tons of accruals, but taking time off is stressful because of metrics and performance demands, so most people end up checking emails or Teams expecting fires or issues. They refuse to give very warranted and necessary pay increases, plus they’re only offering 2-4% once per year for the annual merit increases. They absolutely are not paying some employees enough to afford decent apartments and live on their own without roommates as adults. They put us through so many unnecessary trainings that are a waste of time and add stress to already overwhelmed and overworked employees. Right now they’re forcing every employee to go through a Payroll Accounting training where we learn how to calculate payroll taxes and create ledgers and fill out tax forms. All of which has absolutely nothing to do with a majority of our roles, we will literally never put it into practice. There are leaders and people who genuinely care but the higher up the ladder, the less connected to the people and empathetic they are. They don’t even realize most of us are on the way out.

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Paycom Response
2y
At Paycom, we're committed to cultivating a workplace environment that empowers our employees and prioritizes their well-being. We take all feedback seriously and are actively working to address any concerns. Please utilize our anonymous reporting hotline, which can be easily found on our website under the Governance Documents section, so we can learn more about your experience.

Explore other reviews about Paycom

5.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful campus, clean facilities, $4 lunches, supportive coworkers

Cons

Lack of remote/ hybrid flexibility, lack of clear promotion structure.

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Paycom Response
2w
We're proud to provide comprehensive amenities for our teams, and it's great to hear that your coworkers create a positive, collaborative environment. Thank you for taking the time to share.
5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The people, we have amazing people that inspire me every day. They are so smart and love to think creatively to solve problems and propel us into the future! The perks and our beautiful campus. We are an in-office culture so it is very nice to have all the $4 delicious lunch options, on-site fitness center and wellness programs. Our landscaping is gorgeous and just getting to give high fives and see people winning is very rewarding. I enjoy seeing all the fun ways people decorate their work space and the extras when a birthday, anniversary, baby, wedding, etc... is celebrated! Overall the pay is really good too.

Cons

Paycom definitely is not for everyone. We are a metrics driven organization with high expectations. We expect people to learn fast, be confident to problem solve and ask questions so ultimately we all get the desired results. Depending on where you live the commute every day can feel long. Currently the city has construction going near the entrances so that stinks but it should be great once complete.

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Paycom Response
3w
Thank you for sharing your experience! It’s great to see it reflect the energy and pride people bring to their work, along with the campus and benefits designed to support that environment. We’re clear about our high expectations, and it’s encouraging to hear how that culture comes through alongside the people and perks that make Paycom a rewarding place to be.
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