CEO has lost the big picture - HCM Specialist Paycom Employee Review

1.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

They provide great benefits and mental health support.

Cons

The biggest con is that Chad is still the CEO. He demands each product be exceptional but knows absolutely nothing about the products or departments. He finds out a product doesn’t look like he wants it to so he demands everyone stop what they are doing. He doesn’t sit to understand the actual service and the impact it truly has or what it could have. There is no talking, there is no middle ground, it is either listen or be fired. That management style has flowed down to the leadership of the whole company. The culture of Paycom has been DESTROYED due to this. There is no longer room to truly grow. They release Gallup surveys that are voluntary to provide honest feedback but the leadership teams bribe and push people to complete them. Your mental health will get worse and worse because even though they provide mental health days, Chad will pull a report to see who took PTO and the reason for it. Paycom is still trying to act like they are a leader in the payroll industry but that is no longer the case. Employees and clients know it but Chad is the only one who can’t accept it.

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Paycom Response
2y
We're disappointed to read your review as it does not align with our values. At Paycom, we embrace change and the numerous growth opportunities that come with it. We strongly believe in empowering every team member to reach their full potential and place significant value on their well-being. Please reach out to us at hrmgmt@paycomonline.com and the HR leadership team will contact you.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
1d
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

3
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Paycom Response
1d
We operate with high expectations and clear priorities, with leaders responsible for providing direction and support. We continue to offer opportunities and resources to help team members develop and take on new challenges.
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