CEO has lost the big picture - HCM Specialist Paycom Employee Review

1.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

They provide great benefits and mental health support.

Cons

The biggest con is that Chad is still the CEO. He demands each product be exceptional but knows absolutely nothing about the products or departments. He finds out a product doesn’t look like he wants it to so he demands everyone stop what they are doing. He doesn’t sit to understand the actual service and the impact it truly has or what it could have. There is no talking, there is no middle ground, it is either listen or be fired. That management style has flowed down to the leadership of the whole company. The culture of Paycom has been DESTROYED due to this. There is no longer room to truly grow. They release Gallup surveys that are voluntary to provide honest feedback but the leadership teams bribe and push people to complete them. Your mental health will get worse and worse because even though they provide mental health days, Chad will pull a report to see who took PTO and the reason for it. Paycom is still trying to act like they are a leader in the payroll industry but that is no longer the case. Employees and clients know it but Chad is the only one who can’t accept it.

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Paycom Response
2y
We're disappointed to read your review as it does not align with our values. At Paycom, we embrace change and the numerous growth opportunities that come with it. We strongly believe in empowering every team member to reach their full potential and place significant value on their well-being. Please reach out to us at hrmgmt@paycomonline.com and the HR leadership team will contact you.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
3d
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can make a lot of money if you are in the right territory and have a good client base that hasn’t been oversold by previous AMs. The training is very good and you will make good friends! The people they hire are smart and fun to be around

Cons

If there has been high turnover in your territory it will be hard to sell as the clients have products that have not been properly implemented and are likely gun shy to purchase. It will also depend how “over promised/under delivered” their experience with new business is. The work/life balance can, and probably will, become very toxic. You are on the road constantly if you have a travel heavy territory which makes it difficult to get admin work done during business hours. You will be working before and/or after work - probably on the weekends as well. Ask for transparency in your territory assignment. You want to know how far your furthest client is as you will have to go see them in person at some point

1
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Paycom Response
1d
This is a performance-driven role with high expectations, and team members are given clear direction and the tools to succeed. Those who consistently deliver see meaningful rewards for the work they put in. Please share further feedback with your leader.
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