If you listen to any review on here, let it be this one - Outside Sales Representative Paycom Employee Review

1.0
Apr 12, 2025
Recommend
CEO approval
Business Outlook

Pros

You do get 100k base salary There is uncapped commission- the best of the best make 42% commission average is closer to 14% However it is important to note that most people are fired before they ever get paid their commission meaning it all goes to the company :)

Cons

There is absolutely ZERO support from training, direct management, and upper leadership I was here for three months and my manager only went on 3 meetings with me- it is required for managers to do a FULL field day within the first month of a new rep, mine got pushed back 5 times and when it FINALLY happened I was already a month in and my manager left me half way through the day and it was never rescheduled A new rep has the SAME EXACT weekly metrics as a tenured rep, with NO additional support I was hired at the same time as 3 other new hires and 2 out of the 4 of us were fired within the first 9 weeks due to not having sold a deal, even though weekly performance metrics were being met- the problem is the total lack of support and even with hard work if you don't have luck early on you will most likely be fired I quit voluntarily as I can not commit to a company that is not committed to me- is sales always hard? yes Do you have to sell to keep a sales job? always Are metrics always at play in a sales job? of course HOWEVER when you are new if you are not offered support you are being set up for failure The outside sales rep position at Paycom is 3 jobs rolled into one - BDR- you are finding all of your own prospects and setting all of your own meetings, Sales rep- you own the entire sales cycle from start to close, Sales engineer- you are responsible for FULL solution demonstration knowledge of the software- meaning you are demoing the product to prospects by yourself right away- answering all product questions, etc. I knew this before going into it- hence the large base salary and high uncapped commission HOWEVER you are NOT given more than 12 weeks (including the first 3 weeks that you are in training and not selling) to master all of this before being put on a plan- at which point they will fire you if you are not 100% year to date plan.

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Paycom Response
1y
At Paycom, we hold ourselves to high standards for performance and excellence, and we expect our team members to reflect these goals. We do prioritize training and development, recognizing that it's essential to our employees’ success. In fact, in 2024 we launched Sales Academy, a world-class curriculum to equip our new sales team members with the knowledge and expertise they need to thrive. We also recognize that leadership support is critical to success, and we expect our leaders to provide clear guidance, direction and the tools to achieve it. We’d like the opportunity to discuss your experience further. Please reach out to our team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
3d
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can make a lot of money if you are in the right territory and have a good client base that hasn’t been oversold by previous AMs. The training is very good and you will make good friends! The people they hire are smart and fun to be around

Cons

If there has been high turnover in your territory it will be hard to sell as the clients have products that have not been properly implemented and are likely gun shy to purchase. It will also depend how “over promised/under delivered” their experience with new business is. The work/life balance can, and probably will, become very toxic. You are on the road constantly if you have a travel heavy territory which makes it difficult to get admin work done during business hours. You will be working before and/or after work - probably on the weekends as well. Ask for transparency in your territory assignment. You want to know how far your furthest client is as you will have to go see them in person at some point

1
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Paycom Response
1d
This is a performance-driven role with high expectations, and team members are given clear direction and the tools to succeed. Those who consistently deliver see meaningful rewards for the work they put in. Please share further feedback with your leader.
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